Frequently Asked Questions
List of questions categorized as General Questions, Licence Questions, Common Issues, Support Questions and more.
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Pro Blogger Templates is a leading website dedicated to the development and distribution of professional Blogger templates. Managed by an experienced developer with over 14 years of expertise in Blogger/Web development, our mission is to provide highly optimized, fast, and uniquely designed templates for users worldwide.
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Blogger.com is a free platform managed by Google that allows users to create and manage websites or blogs with ease for personal or business use.
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A Blogger Template is a design file in XML format that contains CSS, XML, and JavaScript code. It is used to create, customize, and manage websites, blogs, or apps on the Blogger.com platform.
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We specialize in developing Blogger templates for our official website and platforms like ThemeForest. At this time, we do not offer custom development work, and no third party is authorized to represent or work on behalf of Pro Blogger Templates.
Licence Questions
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No, removing footer credits is not allowed. Our team dedicates extensive time and effort to developing free templates, providing access to high-quality products at no cost. Retaining credits is a way to support and acknowledge our work.
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No, reselling our templates is strictly prohibited. Violations may result in the suspension of your license, loss of technical support, and access to future updates, with no refund provided.
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Premium Licenses include access to advanced features, six months of free technical support, and unlimited future updates, distinguishing them from Free Licenses.
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The license key is a unique code automatically generated upon template purchase. This key is personal and non-transferable and is used to verify purchases and validate access to support.
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The license key is provided in the purchase confirmation email and is also available on the template download page accessible after purchase.
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No, there is no need to activate your license key. It is used solely for purchase verification and support validation when required.
Common Issues
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This issue may occur due to Blogger’s post size limitation in MB. To resolve this and enhance performance:
- Use lightweight images in JPG or WEBP formats.
- Upload images directly in the post editor.
- Use the “Jump Break” feature after the first paragraph.
Note: This is a Blogger platform issue unrelated to the installed template.
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All templates are compatible with the latest version of Blogger and undergo thorough testing to ensure error-free performance. Please refer to our installation guide for assistance.
Support Questions
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There is no activation required for the license. Your license key serves as proof of purchase and is used to validate support access when needed.
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Installation is not included in our support services. Users must install templates themselves, but step-by-step instructions are provided in our installation guide.
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Support does not include template customization. You can modify colors and fonts through the Blogger customization panel. Other changes must be made at your own risk; we do not troubleshoot issues caused by user or third-party modifications.
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Yes, you can receive support even without your license key, provided you supply enough information to verify your purchase.
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We offer a full refund within 30 days of purchase if you are dissatisfied with the template. After a refund, you must stop using the template and uninstall it from your website. Refund requests beyond 30 days do not qualify. Purchases made on ThemeForest are subject to their refund policy.
More questions? Contact Us